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The Aviation Environment (Level 2 NCFE Diploma) — Full-time

Course outline

This course is perfect if you’d like to offer great customer service to people flying to far-flung destinations.

Mandatory Units:

  • Health and safety
  • Aviation security
  • Aviation communication
  • Customer service
  • Problem solving

Optional Units include:

  • Check in procedures and travel documentation
  • Passenger baggage processing
  • Supporting passengers with special requirements
  • Ground services
  • Loading and unloading of aircraft
  • Aircraft marshalling

You can expect lots of situation-based training to get you thinking on your feet, scenario based assessments, as well as practical/written assignments. Nottingham College will help you to gain valuable experience on work placements that give you a real insight into the industry.

How to apply for this course

Apply online to start in 2025/26.

Want to find out more first?

Get in touch by hitting the button below and filling out our enquiry form.

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Location Date
City Hub
111 Canal Street
Nottingham
NG1 7HB

Start: Monday 1st September 2025

Course code: C050532 / Q050539

Qualification

NCFE Level 2 Diploma in The Aviation Environment

Duration

1 year
Level Level 2
Entry requirements

You’ll need either:

  • 4 GCSEs at grades 9-4 (A*–C), including English Language and Maths – one of English Language or Maths must be grade 9–4 (A*–C). Functional Skills Level 2 can be used as equivalent to GCSE grade 4 (C) or above.

OR

  • Level 1 Introduction to Hospitality and Tourism qualification.
    Progression

    Choose to follow with further study at Nottingham College on a Level 3 course in Travel and Tourism or Aviation Operations. Career options include: event management roles, travel agent, theme park employee, cruise ship employee or holiday resort representative.

    Additional information

    Students aged 16-18 don't have to pay tuition fees.

    If you are aged 19 or over you may still be eligible for funding. Check out our Financial Help pages to find out more!

    If you are an EU/EEA or Swiss National, please visit our EU Settled Status scheme page for more information.
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